Terms of use

Public Agreement (offer)

1.1. This Agreement specifies the terms of use by the Users (Customers) of the materials, products and services of the site https://www.auroom.com (hereinafter – the Site, the website, the Internet portal).

1.2. This Agreement in accordance with Art. Art. 633, 641 and ch. 63 of the Civil Code of Ukraine is a public Agreement (offer) addressed to an indefinite number of persons, regardless of status, who wish to purchase Products on the Internet portal https://www.auroom.com.

Products – a product or service provided by the User (the Customer).

Service – the object of the agreement of the parties.

Customer – any individual, legal entity, individual – an entrepreneur who visited the site https://www.auroom.com and intends to buy and/or sell one or another product, service

The subject of the Agreement (offer):

– Providing the Customer with access to the Internet portal https://www.auroom.com

– Providing the Customer with all kinds of services related to the portal activity https://www.auroom.com.

1.3. As this Agreement is a public offer, by accessing the materials of the Site, the User (the Customer) is considered to be a party to this Agreement.

1.4. The Site Administration (the owner of the site https://www.auroom.com and/or its authorized person) has the right at any time to unilaterally change the terms of this Agreement. The new or amended Agreement becomes valid after placing it on the Site. In case of disagreement of the User with the amended changes, he must refuse to access the Site, stop using the materials and services of the Site.

1.5. The Customer agrees with this public offer as a whole and without reservations at the time of execution of the Order on the Site.

1.6. The User (the Customer) agrees that all terms of the Agreement are understandable to him and he accepts them completely and unconditionally.

Registration on the Site
2.1. To create orders on the Site, the User (the Customer) can go through the registration procedure and provide the necessary data according to the questionnaire.

2.2. When registering on the Site, the User (the Customer) undertakes to provide reliable and accurate information about himself, as well as his contact details, for the administration of the Site to fulfill his obligations/services to the User (Customer).

2.3. In the process of registration on the Site, the User (Customer) specifies the login (his e-mail) and the password for which he is responsible for the security. The User (the Customer) undertakes not to notify the third parties of the login and password specified at the registration, to store this data inaccessible for a third-party place. For all actions carried out on his behalf, that is, using his login and password, the Customer is solely responsible.

Confidentiality and personal data
3.1. Information provided by the User (Customer) is confidential. The administration of the site uses information about the User (Customer) in order to execute User’s Orders (Customer) if other purposes are not specified in this Agreement.

3.2. Filling out the registration form on the site https://www.auroom.com The User (Customer) voluntarily agrees to collect and process his personal data by the Site Administration for the following purpose: the data provided by the User (the Customer) during the registration on the Site will be used for processing orders for the purchase of Goods or Services, receiving information about orders, sending telecommunication means of communication (by e-mail, mobile communication and others), promotional and informational messages, information about auctions or any information about activities of the Website https://www.auroom.com and other commercial purposes.

3.3. For the purposes envisaged by this clause, the Administration has the right to send letters, messages and materials to the postal address, e-mail of the User (the Customer), as well as to send an SMS-message, to make calls to the number specified in the questionnaire, if it is necessary for the fulfillment of the order of the User (Customer). The administration has the right to record telephone calls from the User (Customer) in order to improve the quality of service of the latter, for which the User (Customer) gives his unconditional consent.

3.4. The User (Customer) agrees to use the Cookie Administration. Cookies do not contain personal information and can not in any way read the User’s (Customer’s) hard disk information. Cookies are used to improve the quality of services provided, including for the rapid identification of the User (the Customer); preserving the settings of the User (Customer), his personal preferences, tracking the status of the access session of the User (the Customer) and the tendencies characteristic to him. The administration also uses cookies for advertising purposes, including for managing ads on sites on the Internet. By disconnecting the cookie by the User (the Customer), the Administration does not guarantee the full workability of the website https://www.auroom.com or some of its services.

3.5. The User (the Customer) gives the Administration the right to process his personal data, including placing personal data in the Administration’s database (without additional notice), carrying out life-long data storage, accumulation, updating, modification (as necessary). The Administration undertakes to ensure the protection of data from unauthorized access by third parties, not to distribute or transmit data to any third party (except for the transmission of data to related parties, commercial partners, persons authorized by the Authority to perform direct processing of data for these purposes, and also on a mandatory request from a competent public authority).

3.6. In the case of unwillingness to receive a newsletter about promotions, new receipts, etc., the User (the Customer) has the right to cancel it, by sending a letter to the Administration.

3.7. The Administration is not responsible for the content and authenticity of the information provided by the User (Customer) at registration at the website https://www.auroom.com and at the time of execution of the Order. The User (the Customer) is responsible for the accuracy of the information specified during registration on the website and at the time of execution of the Order, the User (the Customer) agrees to all risks associated with the unreliability of such information.

The order of registration of the orders, the return of the robot.
4.1. The User (the Customer) can place the order on its own, by clicking on the “Buy” and “Make an order” button or by calling the phone at the top of the page. After the order is executed, the Customer will be sent a confirmation of the order, the contacts specified in the order, and the availability of the goods or the expected date of receipt of the goods.

4.2. In the absence of the goods specified on the Site due to technical problems, as well as for other reasons not dependent on the Administration, the specified order is canceled completely, and the User (the Customer) is informed by sending him a message. In the case of sale of goods/products at the time of order, you can use the option “order a copy”, if for this product this function is provided.

4.3. By joining this Agreement and completing the order, the User (Customer) confirms that he is familiar with the sections of the Site “Delivery and Payment”, “Shop”, “Auction”; agrees with them and understands them to the fullest. The administration reserves the right to change the delivery time of the order with the corresponding notice to the User (the Customer).

4.4. The User (the Customer) agrees that the price of the product deposited in the “basket” will be relevant only at the time of the formation of the “basket” and may change if the purchase was not finalized by clicking on the “place order” button, “confirm the order “.

4.5. The User (the Customer) agrees that the Products acquired by him are not subject to exchange and return in the following cases:

4.5.1. Since the date of purchase of the Products, more than 14 calendar days have elapsed;

4.5.2. From the moment of purchase of the Goods it was not 14 calendar days, but in the Products, there were damages that were not previously mentioned in the accompanying description to this Product, where the integrity of the package and/or the completeness is violated, there are no tags/price tags, etc.

– The goods are on the list of goods that are not subject to return and exchange, in accordance with the Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994 (in its current version) http://zakon4.rada.gov.ua/laws/show/172- 94% D0% BF, namely:

Food products, medicines, and means, sanitary ware items

Non-food products:

film, photographic plates, photographic paper

corsetry goods

perfumery-cosmetic products

feather-down products

baby toys soft

children’s toys rubber inflatable



shaving appliances

shaving awnings

comb, combs and massage brushes

Surdins (for wind instruments), squeaky chin



tulle and lace fabrics

foam mats

underwear is naughty

linen bedding


goods in aerosol packaging

printed editions

linear and sheet metal, pipe products,

lumber, molded (baseboard, cobblestone), slab

materials (wood fiber and particle board,

plywood) and glass, chopped or cut to size,

determined by the buyer (customer)

audio, video cassettes, disks for laser reading systems with recording

articles made of natural and artificial hair (wigs)

products for babies (diapers, nipples, feeding bottles


tools for the manicure, pedicure (scissors, nail files, etc.)

jewels of precious metals, precious stones, precious stones of organogenic formation and semiprecious stones

4.5.3. The User (the Customer) refuses to provide photographic materials of defective and/or defective products in his opinion.

4.6. In this Agreement, the User (the Customer) confirms his knowledge that the exchange or return is subject only to Products in the original state that was not in use and has no trace of use: scratches, scrapes, scuffs, must be kept: complete set of goods, integrity and all packing components, labels, and User (Customer) have an original document confirming the fact of purchase of the corresponding Products. Violation of any of these points leaves the Administration the right to refuse the User (Customer) in the exchange or return of products.

4.7. Upon refusal by the User (Customer) of the Products, the Administration refunds the amount paid by the User (the Customer), except for Seller’s expenses for the delivery/return of the Products from the User (the Customer).

Limitation of liability of the Administration
5.1. The Administration is not responsible for any errors, typos, and inaccuracies that may be found in the materials, descriptions of the Products contained on this website. The Administration makes all necessary efforts to ensure the accuracy and reliability of the site / Internet portal of information. All information and materials are provided on an “as is” basis, without any warranty, either express or implied.

5.2. The Administration is not responsible for any the expressions and opinions of the Users (Customers) of the Site, left as comments or reviews.

5.3. The Administration is not responsible for any unlawful actions of the User (Customer) regarding third parties or third parties regarding the User (Customer).

5.4. The Administration is not responsible for any damage, loss or expense (actual or potential) that arose in connection with this Site in its use or inability to use.

5.5 The Administration is not responsible for the loss of the User (Customer) access to their account – the account on the Site https://www.auroom.com (loss of login, password, other information).

5.6. For the purpose of the foregoing, the Administration reserves the right to remove information provided on the Site and to make technical and legal measures to terminate access to the Internet portal of the User (the Customer), which create problems in using the Internet portal to other Users (Customers) or Users (Customers) who violate requirements of the Agreement.

5.7. Administration of the website, including, is not responsible for:

5.7.1. Delays or violations in the course of an operation arising out of force majeure, as well as any incident in telecommunication, computer, electrical and other related systems.

5.7.2. Actions of transfer systems, banks, payment systems and delays associated with their work.

5.7.3. The proper functioning of the Site, in the event that the User (the Customer) does not have the necessary technical means for its use, nor does it bear any obligations to provide users with such means.

Exclusive rights
6.1. All objects available through the services of the site https://www.auroom.com, including design elements, text, graphic images, illustrations, videos, databases, music, sounds and other objects (further – Content of the Services), as well as any content posted on the website https://www.auroom.com, are the objects of the exclusive rights of the Administration and the owners of the Site.

6.2. The use of content, as well as any other elements of the service, is possible only within the functional, offered by one or another service. No content elements of the Site Services https://www.auroom.com, as well as any content posted on the services of the site https://www.auroom.com, may not be used otherwise without prior permission/consent of the copyright holder. By the use implies, including reproduction, copying, reprocessing, distribution on any basis, sharing and so on. Exceptions are cases directly provided by the legislation of Ukraine.

The use of the content elements of the Services, as well as any content for personal non-commercial use, is allowed provided all the marks of protection of copyright, related rights, trademarks, other copyright notices, preservation of the author’s / name (or pseudonym) of the author/the title of the right holder are kept unchanged at all times form, keeping the corresponding object intact. Exceptions are cases directly stipulated by the legislation of Ukraine.

6.3. For all questions regarding rights, suggestions, and questions you can contact by e-mail: infoauroom@gmail.com

7.1 The Internet portal https://www.auroom.com is not responsible for the accuracy of the information, quality, completeness of the products/services put up for sale by the User (the Customer).